Select Page
Frequently Asked Questions
archi-illo-faqs-2021

The platform

What can Archistar help me do?

The Archistar platform directly addresses the most time-consuming tasks that property and design professionals face on a daily basis.

The first challenge is the time spent conducting manual research across multiple platforms and data sources. Archistar has consolidated the most important information and combined them with a modern, outcome-focused user experience.

The second challenge is the bulk calculation that must be conducted in order to make a confident decision to move forward or discard a site. Archistar provides highly customisable calculators that allow you to complete calculations the way you want to but across hundreds or thousands of sites in a matter of minutes.

The third challenge is the extremely complex issue of understanding what is allowed to be built on a site. Government documentation and rules are difficult to understand and each region has its own quirks which makes it hard to expand out of your comfort zone. Archistar has tackled this massive challenge by spending the time to research, normalise and document planning policy rules to display them in an easy-to-understand format.

The fourth challenge is the time spent creating concept designs for sites while respecting government rules. Architects and designers first need to comb through government documentation to understand what is allowed. Next, time is spent creating multiple concepts using CAD tools. Archistar streamlines this entire process by providing a generative design engine that respects government rules. This engine generates hundreds of 3D designs and immediately analyses them for floorplate, dwelling mix, sunlight, shadowing and more. Concept iteration now takes minutes instead of days.

If you have faced any of these challenges, Archistar will be helpful to you and your firm.

View exactly how Archistar works by following these links.

How It Works for:

Is Archistar right for my business?

Archistar has customers from an extremely wide array of industries. We help sole traders, all the way to the largest multi-national firms. No matter your industry or size, if you are involved in the property development, town planning or home selling process, Archistar will be useful for you.

If you would like to see how we’ve helped companies similar to yours, view our case studies.

What is a Due Diligence report?

Click here for a sample Archistar Development Due Diligence report.

The Development Due Diligence (or DDD) is commonly used as a 'highest and best use' report, answering the question, "How can I best use this piece of land?".

The report consolidates and presents almost everything that the Archistar platform has to offer. This includes planning details, applicable layers, market details, suburb insights, nearby developments, generated designs, analysis on designs and feasibility on designs. This report is customisable and white-labelled, meaning you can insert your name and brand to download and present to clients and/or stakeholders.

Will I get training on how to use the platform?

Yes, we provide many forms of interactive and self-guided training.

In-Platform - Helpful hints will be shown throughout the platform as you access specific features. Live chat is also available so you can ask our team for pointers.

Self-Guided - We have comprehensive Product Docs, short video tutorials and full-length video walkthroughs that you can view at your own pace.

Customers on the Professional or Elite plan will receive a dedicated Customer Success Manager who will contact them shortly after purchase to organised tailored training.

Subscription & pricing

Which Archistar plan is right for me?

View all of our plans and pricing here.

The Professional plan is our most popular package as it unlocks all of the features contained within Archistar. The Elite package is more useful for multi-region companies. The smaller packages are for those that are still starting out their companies or firms or are completing one-off projects.

Can I mix and match features from different plans?

It depends! Please submit a demo request and our friendly team will be in contact to discuss a custom package that suits your needs.

Can I get a plan that is shorter than 12 months?

Please book a demo with our team and we can work together to discover if your circumstances require a custom package.

What documents can I purchase and how much are they?

Title Search documents and Contamination Reports are currently available for purchase on a site-by-site basis. Simply select a site to view the document prices.

For reference, we have Title Search available at these extremely competitive price points for the following states:

VIC - $12.50 per title
NSW - $15.00 per title
QLD - $21.89 per title

Our data
What regions are covered by Archistar?

The Archistar platform currently covers Australia and all 8 of its states and territories.

Please contact us directly for a private discussion if you are interested in international coverage. We have a number of projects in play with key international partners that we currently can't disclose.

Where is the data sourced from?

Our planning, zoning & permitted use data is collected directly from official government documents on a federal, state and local level. We then standardise and catalogue the data to ensure it is presented to our users in an understandable format.

We have partnered with the best in the business for market and development permit data. Domain, CoreLogic, BCI, Cordell and Nearmap are a few of our key data partners. View our full list of partners.

Can I request for new data to be added?

Yes, we actively encourage this! Our platform has been built off of industry feedback, much of what you see today is due to direct requests from property professionals who are tired of the traditional method of research and assessment.

Customers on the Elite tier receive a direct line to the product team for prioiritised feature requests.

Ready to get started?

Book a personalised demo to see how Archistar can help your business, or select a plan that works for you.

product-screens-CTA-banner